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GuildQuality’s 2014 Guildmaster Award Honors Forest Glen Construction Co.

May 28, 2014 07:54 PM
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Guildmaster Award for Service Excellence
© GuildQuality

Forest Glen Construction Company Recognized among North America’s Best Customer Service Leaders within the Residential Construction Industry

GuildQuality’s 2014 Guildmaster Award Honors Forest Glen Construction Co.

Riverwoods, IL, May 29, 2014 - Forest Glen Construction Company, home remodeler in Riverwoods, IL, has been awarded a 2014 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.

Forest Glen Construction was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.

Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Forest Glen Construction achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.

“We are very honored to be recognized by GuildQuality for the second year in a row,” says Tom Reidy, President and Founder of Forest Glen Construction. “Customer service is the foundation of our company and it is wonderful to receive an award in that category. GuildQuality has been an incredibly useful resource for our customers to provide honest feedback about their experience working with us, and provides a user-friendly place to showcase testimonials to our potential clients.”

For more on the 2014 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

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About Forest Glen Construction Co.

Forest Glen Construction Company is a full service design and build home remodeling firm located in Riverwoods, Illinois. Founded in 2000, Forest Glen Construction serves the North Shore communities of Chicago with premier and unparalleled home remodeling services, seamlessly matching our jobs into the architectural style of each neighborhood and individual home. For more information, visit www.ForestGlenConstruction.com

About GuildQuality

GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.

 

 

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